If you receive goods that are visibly damaged Renytek must be notified within 24 hours of receiving the goods, you must open the parcel immediately to check for breakages as Renytek will not be responsible for customers causing damage. The Purchaser is reasonably expected to have established any visible defect and reported such no later than 24 hours after delivery. The Purchaser takes it upon themselves to inspect the goods within this term. On expiration of the 24 hours after delivery, the defect, barring evidence to the contrary, if then communicated to Renytek will be considered to have occurred after the time of delivery.
Any return must be authorized before being sent back. It is the customers' responsibility to pay for charges to return goods. We do not collect goods, it is the customers' responsibility to return products in the same condition in which they were received. If the customer chooses to return goods which are not damaged or faulty Renytek reserves the right to determine whether goods are fit for re-selling. Goods returned can be exchanged for products of a same or higher value, credit note issued or a refund. Products that have been modified to customers' specification or made to measure or cut to length are non-returnable.
Any liability for Renytek will only extend to refunding the value of goods purchased or replacing goods where appropriate.
This is to ensure that experience using the website is the best possible.
You can find out more about the cookies we use by reading our cookie declaration.
What are cookies? Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page. If you would like to read more about cookies , Wikipedia has a detailed article.
What if I do not want cookies stored on my browser? You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note though we provide no guarantee against unexpected results should you choose to block cookies on this website.
What cookies do you store on my browser? Details of the cookies we use on this site are listed below:
CookieMessage - This records the answer you gave regarding accepting our cookies. Without this the cookie notification would pop up every time you went to a new page. Expires in 180 days
PHPSESSID - Allows the website to function correctly such as retaining a shopping basket. Expires when browser shutdown.
trackingcode - If you visited us by clicking on a link on a site e.g. an advert. We sometimes store the origin of your click so we can monitor which marketing is most effective.
webshop_basket_uid - Used to store the clients shopping basket items so they basket can be restored when they re-visit a site
Occasionally the way third-party add-ons store cookies change. Because of this the list above may not always contain an exhaustive list of the cookies which are saved. We do regularly audit the cookies stored as a result of visiting our website.